CONTACT US

We'd love to hear from you!

Whether you have a question, need support, or want to collaborate, our team is here to help. Just fill out the form below and we’ll get back to you within 1-2 business days. Before submitting, checkout out our FAQs – your answer might be there already!

Where Black Brands Shine - For Everyone!

FAQs

Frequently Asked Questions

How long does it take to receive a response?

We try to respond right away but typically it's within 1-2 business days.

I submitted a message but haven’t received a response. What should I do?

If it’s been more than 2 business days, check your spam or promotions folder. If you still don’t see our email, you can resubmit the form or reply to the confirmation email.

Can I contact MelanMark by phone?

At this time, we handle all inquiries through email to ensure efficiency. Please use the contact form, and we’ll get back to you as soon as possible.

I have an issue with my order - should I use this form?

Yes! First, reach out to the vendor directly for the quickest resolution. If further assistance is needed, select Customer Service in the subject dropdown and include your order number for faster support.

I’m a vendor and need to support - should I use this form?

Existing vendors can access vendor support directly through their dashboard. If you are a vendor and unable to log in, select Technical Support in the contact form.

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